A Systemic Approach to Consultation by David Campbell

By David Campbell

This e-book discusses the applying of systemic pondering to paintings inside of companies. The authors draw on their adventure of operating with groups, departments, and full corporations in either the non-public and public sectors. it really is meant as a guide for pros from any self-discipline who're excited about session paintings.

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Once they have increased their own ideas, they can then enter the Strategic Planning Stage and find ways to implement them. Our questioningtends to follow a general frameworkaround: 1. 2. The issue or problem. The relationships affected by the issue or around the issue. Aspects of the change process represented by the issue. The dilemmas that change represents. 3. 4. We use this framework to follow the feedback, going back and forth between behaviour or actions (content), and the beliefs these represent, by means of themes.

I am concerned that negotiating is a prelude to democracy, and we are not in a democracy. Pt. 5 DEVELOPMENT CONSULTATION 53 Consultant: Do you think that Mark is looking for increased democracy by asking for more negotiating or for something else? (Here, the consultant got a hint that Ted was worried that negotiating would lead to something terrible. It is always important to follow the lead when someone is expressing an opinion with a great deal of feeling or concern. These are usually important clues about crucial underlying beliefs in the system).

This is an interesting point in the interview, because the consultant temporarily abandons his line ofenquiry to closelyfollow thefeedbackfrom Mark. There is an important reason for this; Mark is surprised, and the consultant is very interested in this because it means Mark is seeing something differently. Some new information is getting into 'the system' and it means Mark's feedback becomes very important. His feedback is about changes in the system, and these must be explored. The consultant will learn more about the system and also retain a neutral position by asking Ted what his explanation is for this surprise).

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